Civil, Commercial, And Employment Mediation Training

3 day course starting at $1075 led by instructor Dr. Robert Keiter. Up to 16 participants can attend each course. Group discounts are available.

Civil, Commercial, and Employment training prepares you to help parties in workplace and organizational settings in dispute reach agreements using core mediation principles.

Professional Live Online Course From $1075

  • Court-approved mediation training (where applicable)
  • Earn continuing education credits
  • Practical mediation skills you can apply immediately
Register for the October 23-25, 2026 class today
Early bird discount available until September 23rd, 2026.
Seats limited to 16 participants.

Trusted and Recognized Training

  • Oklahoma Court Approved
  • SHRM Recertification Provider
  • 24 Hours MCLE Credit Available

This training meets the requirements for the Oklahoma District Court Mediation Act.

SHRM Recertification Provider

Course Information

Learn new or add to your existing skills in working more effectively to resolve various types of disputes.  Civil, Commercial, and Employment Mediation Training meets the training requirements of the Oklahoma District Court Mediation Act for civil and commercial mediation in Oklahoma.

Mediation training, however, is broadly applicable beyond court-connected programs. Participants commonly use the skills taught in this course in private civil mediation, workplace and organizational settings, and other non-court contexts. Requirements for court rosters vary by state and program.

This course explains, illuminates, and provides necessary skills for successful mediations, with emphasis on personal injury litigation, commercial disputes, real estate disputes, and employment/discrimination workplace disputes. Registration is open to anyone wanting to develop professional civil mediation skills or add mediation skills to their existing professional role.

There are no specific educational or vocational prerequisites for taking this course. Mediation training focuses on developing facilitation, communication, and conflict resolution skills rather than professional licensure.

Format

Each course is conducted online via Zoom by Dr. Robert Keiter.

Schedule

8:30 AM – 4:45 PM CST over 3 days

Tuition

  • $1075.00 – Regular Tuition
  • $975.00 – ($100 off) Early registrations received four weeks or more before the course start date.

Who This Course Is For

This training is designed for professionals who want to develop practical mediation skills applicable in private civil mediation, workplace and organizational settings, and—where applicable—court-connected mediation programs.

  • Attorneys
  • HR Professionals
  • School Administrators
  • Work Site Administrators
  • Paralegals
  • Financial Planners
  • Real Estate Professionals
  • Church Administrators
  • Health and human services professionals

What You Will Learn

  • Understanding the dynamics of conflict
  • Mediation and alternative dispute resolution
  • Communication and negotiation strategies
  • Managing emotions during disputes
  • Working through impasse situations
  • Writing effective mediation agreements

How This Training Helps Your Career

Participants often use this training to:

  • Expand professional services
  • Increase earning potential
  • Add mediation to legal or consulting practices
  • Improve workplace conflict resolution skills
  • Build qualifications for court mediation

Tuition

  • $1075.00 – Regular Tuition
  • $975.00 – Early Registration for registrations received four weeks or more before the course start date.

Testimonials for Keiter Mediation Training

Course Topics Include

  • Understanding the Dynamics of Conflict
  • Mediation and Alternative Dispute Resolution
  • Mediation and the Courts
  • Mediation Theory and the Mediator’s Role
  • Communication Theory and Workplace Conflict
  • Mediator Skills and Interventions
  • Dealing with Feelings and Emotions
  • Understanding the Mediation Process
  • The Power of Listening
  • Separating Interests from Positions
  • Dealing with Impasse
  • Working with Third Parties
  • Writing the Mediation Agreement
  • Ethics and Professional Conduct for Mediators
  • Practical Steps for Marketing Your Mediation Practice
  • Incorporating AI into Your Mediation Practice
  • Professional Development

Next class takes place October 23-25, 2026

Early Bird Discount Available – Register Today